Privacy Policy
Last Updated: May 20, 2025
Vortex Heights Marketing (“VHM”, “we”, “us”, “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage our services or visit our website.
1. Information We Collect
We collect information that you voluntarily provide to us, including but not limited to:
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Name, business name, and contact details (email, phone number)
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Business information (industry, website, marketing goals)
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Account credentials and access to third-party platforms (e.g., Google Ads, Facebook, Go High Level)
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Payment and billing information
We may also collect technical information automatically when you use our website, such as IP address, browser type, device information, and usage data.
2. How We Use Your Information
We use your information to:
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Provide, operate, and improve our services
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Communicate with you about your account, projects, and updates
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Process payments and manage billing
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Analyze service performance and improve user experience
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Comply with legal and regulatory obligations
Legal basis: We process data based on your consent, our contractual obligations, and our legitimate business interests.
3. How We Store and Protect Your Data
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Your data is stored on secure servers in Canada and other jurisdictions where our trusted third-party providers operate.
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We implement industry-standard technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure.
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No method of transmission over the Internet or electronic storage is 100% secure. You share information at your own risk.
4. Third-Party Processors and Sharing
We do not sell your personal information. We may share your data with:
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Trusted third-party service providers and subcontractors (e.g., Go High Level, payment processors) who assist in delivering our services. These providers are contractually obligated to protect your data.
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Legal authorities if required by law or to protect our rights and property
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Other parties with your explicit consent
5. International Data Transfers
Your information may be transferred to and processed in countries outside your own, including Canada and the United States. We ensure such transfers comply with applicable data protection laws and implement appropriate safeguards.
6. Data Retention
We retain your information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, or resolve disputes. When data is no longer required, we securely delete or anonymize it.
7. Your Rights
Depending on your jurisdiction, you have the right to:
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Access, correct, or delete your personal information
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Withdraw consent for certain uses of your data
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Object to or restrict certain types of processing
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Request information about how your data is processed
To exercise these rights, contact us at info@vortexheightsmarketing.com. We may require proof of identity before processing your request.
8. Data Breach Notification
If we become aware of a data breach that affects your personal information, we will notify you and relevant authorities as required by law.
9. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and deliver relevant content and ads. For more information, see our Cookie Policy
10. Third-Party Links
Our website and services may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those sites. Review their privacy policies before providing any information.
11. Changes to This Policy
Vortex Heights Marketing reserves the right to update this Privacy Policy at any time. Changes will be posted on our website with the updated effective date. Your continued use of our services after changes are posted constitutes your acceptance.
12. Contact Us
For questions or concerns about this Privacy Policy, contact:
Email: info@vortexheightsmarketing.com